Support
Shipping
After orders are placed, all orders are processed within 24 hours. Estimates standard delivery time is between 3 - 7 business days. We only ship out orders Monday - Friday. Orders placed on the weekend will get processed on the following Monday. During high volume times, orders may be delayed. If the order is delayed, customers will be notified immediately.
Orders are shipped via USPS. A tracking number will be provided for all orders. After tracking number is provided, FS Luxxe is not responsible for lost, damaged, or stolen items. Shipping and billing addresses must MATCH for all orders. Please make sure that the shipping address is correct before submitting your order. FS Luxxe is not responsible for items sent to the wrong address due to the address being entered incorrectly.
Return Policy
Unfortunately, we do not offer refunds or exchanges. ALL SALES ARE FINAL.
Product Availability
If any product is out of stock, it will say “Sold Out”. Due to the high demand of our products, items sell out quickly. All items normally restock within 7 to 14 days. If an item is sold out that you need, please email us at support@fsluxxehair.com and we will notify you once the item is available again.
Privacy Policy
FS Luxxe protects the privacy of all customers. We will not disclose or sell any personal information to any third party without your consent. FS Luxxe customers have the opportunity to register on the site for information about upcoming sales, discounts and other company information. You have the option to opt out by clicking on the “unsubscribe” link in any email we send out. You can always sign up again if you choose to.
Unit Sizing Chart
Length Guide
